HC 405 Herzing University W7 Performance Improvement Plan Paper

Unit 7 Assignment 2 – Performance Improvement Plan

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  • Due Sunday by 11:59pm
  • Points 35
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Performance Improvement programs and effective project management require an understanding of the four phases of the project life-cycle: initiation, planning, execution/implementation, and closure. It is important to have each phase of the project mapped on a timeline and to be sure the project team has the appropriate members with the right skills to ensure a successful program. Using a case study from the text, students will demonstrate their ability to review and evaluate a performance improvement program by arranging the information provided into a timeline and devising a team with the appropriate skills and knowledge to work the plan.

Instructions

  • Read Chapter 18 in the text, and focus your assignment on the Case Study on pages 461-462.
  • Answer the following questions based on the case study:
    • Draft a timeline showing the major phases of the project cycle (see Figure 18.1) and the key tasks for each phase.
    • Develop a team of up to seven representatives from different departments to serve on a multidisciplinary project team. Construct a list of the types of individuals you would want to serve on this project team.
    • What departmental areas of the healthcare organization should be represented on the team?
    • What specific skills, knowledge, and expertise should team members possess?
  • Your submission should include your timeline (use the Gantt chart in Figure 18.3 as a guide), as well as a minimum of 2 additional pages that answers questions 2, 3 and 4.
  • Please prepare the paper in APA style, including cover and reference pages, with an introduction and conclusion.
  • Your references should include the textbook and at least two other outside resources.

a.

Rubric

Unit 7 Assignment 2 – Performance Improvement Plan

Unit 7 Assignment 2 – Performance Improvement Plan

Criteria Ratings Pts

This criterion is linked to a Learning OutcomeContent

15.0 pts

Level 5

Demonstrates the ability to construct a clear and insightful problem statement/thesis statement/topic statement with evidence of all relevant contextual factors.

13.5 pts

Level 4

Demonstrates the ability to construct a problem statement, thesis statement/topic statement with evidence of most relevant contextual factors, and problem statement is adequately detailed.

12.0 pts

Level 3

Begins to demonstrate the ability to construct a problem statement/thesis statement/topic statement with evidence of most relevant contextual factors, but problem statement is superficial.

10.5 pts

Level 2

Demonstrates a limited ability in identifying a problem statement/thesis statement/topic statement or related contextual factors.

9.0 pts

Level 1

Demonstrates the ability to explain contextual factors but does not provide a defined statement.

0.0 pts

Level 0

There is no evidence of a defined statement.

15.0 pts

This criterion is linked to a Learning OutcomeAnalysisPRICE-P

15.0 pts

Level 5

Organizes and compares evidence to reveal insightful patterns, differences, or similarities related to focus.

13.5 pts

Level 4

Organizes and interprets evidence to reveal patterns, differences, or similarities related to focus.

12.0 pts

Level 3

Organizes and describes evidence according to patterns, differences, or similarities related to focus.

10.5 pts

Level 2

Organizes evidence, but the organization is not effective in revealing patterns, differences, or similarities.

9.0 pts

Level 1

Describes evidence, but it is not organized and/or is unrelated to focus.

0.0 pts

Level 0

Lists evidence, but it is not organized and/or is unrelated to focus.

15.0 pts

This criterion is linked to a Learning OutcomeWriting

3.0 pts

Level 5

The paper exhibits an excellent command of written English language conventions. The paper has no errors in mechanics, grammar, or spelling.

2.0 pts

Level 4

The paper exhibits a good command of written English language conventions. The paper has no errors in mechanics or spelling with minor grammatical errors that impair the flow of communication.

1.0 pts

Level 3

The paper exhibits a basic command of written English language conventions. The paper has minor errors in mechanics, grammar, or spelling that impact the flow of communication.

0.0 pts

Level 0

The paper does not demonstrate command of written English language conventions. The paper has multiple errors in mechanics, grammar, or spelling that cause the reader difficulty in discerning the meaning.

0.0 pts

Level 1

The paper exhibits little command of written English language conventions. The paper has errors in mechanics, grammar, or spelling that cause the reader to stop and reread parts of the writing to discern meaning.

0.0 pts

Level 2

The paper exhibits a limited command of written English language conventions. The paper has frequent errors in mechanics, grammar, or spelling that impede the flow of communication.

3.0 pts

This criterion is linked to a Learning OutcomeAPAPRICE-I

2.0 pts

Level 5

The required APA elements are all included with correct formatting, including in-text citations and references.

1.0 pts

Level 4

The required APA elements are all included with minor formatting errors, including in-text citations and references.

0.0 pts

Level 0

There is little to no evidence of APA formatting and/or there are no in-text citations and/or references.

0.0 pts

Level 1

Several APA elements are missing. The errors in formatting demonstrate a limited understanding of APA guidelines, in-text-citations, and references.

0.0 pts

Level 2

The required APA elements are not all included and/or there are major formatting errors, including in-text citations and references.

0.0 pts

Level 3

The required APA elements are all included with multiple formatting errors, including in-text citations and references.

2.0 pts

Total Points: 35.0

Unit 7 Assignment 1 – Performance Improvement Data” aria-describedby=”msf0-previous-desc”>PreviousNext

Expert Solution Preview

Introduction: In this assignment, we will be focusing on performance improvement programs and effective project management. The main objective of the assignment is to understand the four phases of the project life-cycle and the importance of mapping out each phase to ensure a successful program. We will be using a case study from the text to demonstrate our ability to review and evaluate a performance improvement program.

Q1: Draft a timeline showing the major phases of the project cycle (see Figure 18.1) and the key tasks for each phase.

Answer: The timeline for the major phases of the project cycle and key tasks for each phase are as follows:

1. Initiation Phase:
– Define the scope of the project.
– Identify project stakeholders.
– Develop the project charter.

2. Planning Phase:
– Develop a comprehensive project plan.
– Establish a project team.
– Define objectives and goals.
– Identify risks and contingencies.
– Develop budget and schedule.

3. Execution/Implementation Phase:
– Monitor project progress.
– Manage project budget.
– Maintain project schedule.
– Implement quality control measures.
– Manage project risks.

4. Closure Phase:
– Review project performance.
– Document project results.
– Deliver any necessary training to stakeholders.
– Archive all project documents.

Q2: What departmental areas of the healthcare organization should be represented on the team?

Answer: The departmental areas of the healthcare organization that should be represented on the team are as follows:

1. Administration
2. Nursing
3. Physicians
4. Pharmacy
5. Quality Assurance
6. Information Technology
7. Patient Representatives

Q3: Develop a team of up to seven representatives from different departments to serve on a multidisciplinary project team. Construct a list of the types of individuals you would want to serve on this project team.

Answer: The types of individuals we would want to serve on the project team are as follows:

1. Project Manager
2. Quality Analyst
3. Physician Specialist
4. Nursing Supervisor
5. IT Specialist
6. Patient Representative
7. Pharmacy Manager

Q4: What specific skills, knowledge, and expertise should team members possess?

Answer: The specific skills, knowledge, and expertise that team members should possess are as follows:

1. Project Manager: Leadership, Communication, Time Management
2. Quality Analyst: Data Analysis, Problem-Solving, Quality Improvement Methodologies
3. Physician Specialist: Clinical Knowledge, Decision-Making, Collaboration
4. Nursing Supervisor: Clinical Knowledge, Communication, Teamwork
5. IT Specialist: System Design, Technical Skills, Data Management
6. Patient Representative: Advocacy, Empathy, Feedback Collection
7. Pharmacy Manager: Medication Knowledge, Inventory Management, Regulatory Compliance

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