Determine the HRM’s role in the performance management process and

 Determine the HRM’s role in the performance management process and explain how to ensure the process aligns with the organization’s strategic plan.  Differentiate between the trait, behavioral, and results-based performance appraisal systems, providing an example where each would be most applicable.  Identify best suited appraisal for the Maersk Customer Service – CARE Business Partner.  Identify and describe a variety of performance rating scales that can be used in organizations including graphical scales, letter scales, and numeric scales. 

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